Blackstone & Cullen – Engagement Delivery Process

Delivering on time and on budget is always a challenge.  BAC has developed a solid and proven process to ensure we are always in synch with our clients.

We begin by developing a project charter or business case.  This document is normally about 20-25 pages in length and describes the Business Need, Benefits, Critical Success Factors, Measures of Success, Approach, Scope, Deliverables, Cost Estimates, Project Control Strategies, a Work Breakdown Structure and a Communications and Issue Resolution Plan.  It defines the total amount of work that must be done.  This is jointly created document, with both our client’s people and BAC people in the charter.  Once the document is created we both sign it agree to move forward.

The WBS is converted to a detailed project plan.  We collectively sit down at the project inception and jointly pre-approve the work to be done by both our client’s people and BAC people as both teams are assigned tasks in the project plan.  We both pre-approve the plan and move forward with a two week tactical plan that we will update weekly.

At the end of the first week, we have a project status meeting.  We openly discuss our progress to date and review joint activities.  If all is in order, we both sign off on the previous weeks work, and that status report is attached to your weekly invoice.  We then layout the work to be done in the next two weeks – both our client’s people and BAC people and we jointly pre-approve the work.

Occasionally a change in scope is needed as new business requirements are uncovered during the project.  For example, last week the client wants the screens to be Green but the senior executives want the screens to be red – no problem, that is a change in scope that was not identified at the beginning of the project.  We have several options, BAC can make the change or the client team can make the change.   We truly do not care who does the work.  Our goal is to jointly deliver a successful project.  If additional funding is available, BAC is happy to do the work, if not, it is likely the client team will do the work.  We are all in this together.

Weekly we jointly review the project status, pre-approve work scheduled for the next two weeks and continue the process to project completion.

In our nearly 20 years of business this project delivery methodology has proven to be the cornerstone of our success and customer satisfaction.  All work is jointly pre-approved weekly.  Ensuring on time and on budget delivery.